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AXS Map: Crowdsourced Accessibility Reviews of Businesses

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AXS Map is an app available for iOS and Android that allows users to rank the accessibility of local businesses. Using the location of the device users can search for nearby businesses and rank the accessibility of the location in very basic terms. More detailed accessibility information and information for people with a wider range of disabilities would improve the app. While accessibility standards established by the government are exact and technical, AXS Map uses a star rating system. For example, a businesses that is easily accessible to people with disabilities would earn a five star ranking. The app also allows users to rank a business based on the noise level, which can be helpful for people with hearing impairments, and by light which can be helpful for people with visual impairments. I was recently involved in a "Mapathon" were a group of people used the app to map parts of the city. This experience helped me understand the value of the app, as some businesses had s...

Redbox to Make Some Kiosks Accessible to the Blind

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Popular video rental service Redbox agreed in a settlement to make 4,000 of their 35,900 kiosks located in California accessible to people who are blind or visually impaired. The service, which is commonly found in supermarkets and other public areas, is inaccessible to blind or visually impaired users. As part of the agreement, Redbox agreed to add headphone jacks, text-to-speech output, and tactile keyboards to kiosks. The roll-out of accessible video rental boxes will be gradual and is planed to take longer than two years. In the interim, Redbox has also agreed to provide phone support to help blind customers navigate the rental process. It is not clear if Redbox plans to add more DVDs with audio descriptions to benefit its new larger customer base of visually impaired users, but such a plan would seem to make sense. The settlement deal will inevitably increase Redbox's potential customer base by providing access to more people with disabilities. Unfortunately, the settlement s...